| Sampling Factors: |
Location (Not Relevant: Is not relevant as Service Projects are at various locations but managed from Greenbelt, MD offices.)
Customer (Not Relevant: There is no influence by customer to define customer specific process and Processes which are implemented is essentially same for all the customers.)
Size (Not Relevant: The business activities and processes in the OU are not differentiated by team size.)
Organizational Structure (Not Relevant: The business activities and processes in the OU are not differentiated by Organizational Structure.)
Type of Work: Services Delivery and Operations Services |
| Sampling Factor Values: |
Services Delivery (Type of Work): Services Delivery Life Cycle Activities
Operations Services (Type of Work): Operations Services Life Cycle Activities |
| Subgroups: |
SG-1: Lifecycle activities covering “Service Delivery Projects” processes
5 People, 1 Basic Units
– Services Delivery
SG-2: Lifecycle activities covering “Operations Services Projects” processes
4 People, 1 Basic Units
– Operations Services |