| Sampling Factors: |
Location (Not Relevant: All the projects are managed and delivered out of one location, Hefei, Anhui Province, China)
Customer (Not Relevant: Although different customers have different project targets, SLAs, which have already been take into account during planning stage – schedule, cost and risk planning. There is no process variation due to customers)
Size (Not Relevant: Project granularity is more or less the same because agile methodology is widely deployed.)
Organizational Structure (Not Relevant: There are no variations in the objectives and / or processes based on the organization structure)
Type of Work: Software development projects and maintenance projects |