| Sampling Factors: |
Location (Not Relevant: All projects are executed from one location – Hefei, Anhui)
Customer: Being a financial services/social credit based applications organization, the customers are either banks or provincial government agencies managing the social credit applications
Size (Not Relevant: All projects are less than 12 FTEs)
Organizational Structure (Not Relevant: All projects report to delivery head)
Type of Work (Not Relevant: Focus on software development and online financial platforms) |
| Sampling Factor Values: |
Banks (Customer): The online financial platforms that are developed for banks as a customer and the platforms are also connected with provincial government agencies
Government Agencies (Customer): The online financial platforms that are developed for provincial government agencies as a customer and the platforms |
| Subgroups: |
Banks: The online financial platforms that are developed for banks as a customer and the platforms are also connected with provincial government agencies
20 People, 2 Basic Units
– Banks
Government Agencies: The online financial platforms that are developed for provincial government agencies as a customer and the platforms
23 People, 3 Basic Units
– Government Agencies |