| Sampling Factors: |
Location (Not Relevant: Location has been considered Not relevant because all the development and maintenance activities are performed using the same processes in Italy, France and USA)
Customer (Not Relevant: Customer has been considered Not relevant because all the development and maintenance activities are performed for the same kind of customers, i.e. railways industries)
Size (Not Relevant: Size has been considered Not Relevant because Projects are all classified as Medium using the following Size: time<1 year,=”” small;=”” 1=”” year=””>< 3=”” years,=”” medium;=”” time=””> 3 years, Large)
Organizational Structure (Not Relevant: Organizational structure has been considered Not relevant because all the development and maintenance activities are performed without any difference within the Organizational Unit)
Type of Work (Not Relevant: Type of work has been considered Not relevant because it always consist of software development and maintenance)
All Projects: This samples all the projects in the BU |