| Sampling Factors: |
Location (Not Relevant: All projects located in the same city)
Customer (Not Relevant: There is no customer specific adaptation.)
Size: Services are divided according to team size (small and medium services), considering CMMI-SVC. For CMMI-DEV, Projects are similar in size. If larger, team is divided in groups so processes does not need to be adapted
Organizational Structure (Not Relevant: Same organizational structure serving all projects and services)
Type of Work (Not Relevant: All projects are devoted to software development, and the only service provided is support.)
Technology: Work is divided into technologies for CMMI-DEV (BPM and Java) |
| Sampling Factor Values: |
Small (Size): Small Services
Medium (Size): Medium size services (team size)
BPM (Technology): BPM development projects
Java (Technology): Java development projects |
| Subgroups: |
S1: Small support (help desk) services (considering team size and applications involved) services
2 People, 2 Basic Units
– Small
S2: Medium support (help desk) services (considering team size and quantity of applications supportes)
4 People, 2 Basic Units
– Medium
S3: Development of BPM applications
8 People, 2 Basic Units
– BPM
S4: Development of Java Applications
10 People, 2 Basic Units
– Java |