| Sampling Factors: |
Location (Not Relevant: One location only in Hangzhou for this organization)
Customer (Not Relevant: Government is their main clients which has no influence on process.)
Size (Not Relevant: Project scale is medium in team size which will not affect the process)
Organizational Structure: There are two department: Basic Software Department and Application Software Department under R & D Center
Type of Work: There are two types of work: New Development and Upgrade |
| Sampling Factor Values: |
Application Software Department (Organizational Structure): All projects developed by the Application Software Department.
Basic Software Department (Organizational Structure): All projects developed by the Basic Software Department.
New Development Projects (Type of Work): All New Development Projects.
Upgrade Projects (Type of Work): All Upgrade Projects. |
| Subgroups: |
SG1: All upgrade projects from the Application Software Department.
10 People, 3 Basic Units
– Application Software Department
– Upgrade Projects
SG2: All new development projects from the Basic Software Department.
16 People, 4 Basic Units
– Basic Software Department
– New Development Projects |