- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Basically all projects are operated in consistent & similar manner from Bangalore & Delhi locations.)
Customer: Work is performed differently for customers related to 3 different Lines of Business (LOBs) i.e. Ecommerce, Govt. & FMCG
Size (Not Relevant: As work is performed in a consistent manner and not varies based on the size of the project)
Organizational Structure (Not Relevant: As Organizational Unit (OU) is very small hence structure is simmilar across the OU and has no impact on project operation)
Type of Work (Not Relevant: As work is performed in similar manner and having consistencies for all development & enhancement type of work)Sampling Factor Values: Ecommerce (Customer): Ecommerce types of customers
Government (Customer): Government related all customers
FMCG (Customer): FMCG i.e. Fast Moving Consumer Good related customersSubgroups: LOB 2 -Ecom: Ecommerce customer related projects : Customers and respective projects related to Ecommerce vertical / LOBs caters to creation of Online E commerce portals, Customer relationship management, Order processing, Advertisement, Marketing, product catalogue management
48 People, 4 Basic Units
– Ecommerce
LOB 3 – Govt: Government related customers : Customers and respective projects related to MMAD Apps Govt vertical / LOBs caters to all projects which are in the domain of Central and State Govt ministries. Typically Microsoft technology is being used for these projects
37 People, 2 Basic Units
– Government
LOB1 -FMCG: Projects related to “Fast Moving Consumer Good” customer: Customers and respective projects related to MMAD Apps FMCG (Fast Moving Consumer Goods) vertical / LOB caters to different business process in the FMCG sectors
12 People, 1 Basic Units
– FMCG