| Sampling Factors: |
Location (Not Relevant: Single location-Shenzhen, China)
Customer (Not Relevant: Focus customers – All customers are from telecommunication industry.)
Size (Not Relevant: All size projects follow the same standard process.)
Organizational Structure (Not Relevant: All works are done under the same OU.)
Type of Work: Organizational Unit has two types of work based on the application fields of the products on Maintenance Type Project and New Type Project. This factor has been considered for basic unit/project selection Maintenance Project: This Project is developed base old project. New Product: This Project is new product development. |
| Sampling Factor Values: |
New Develop (Type of Work): This Project is new product development.
Maintenance (Type of Work): This Project is developed base old project. |
| Subgroups: |
A: Maintenance project
20 People, 3 Basic Units
– Maintenance
B: New development project
7 People, 1 Basic Units
– New Develop |