| Sampling Factors: |
Location (Not Relevant: Work is primarily delivered from Riyadh with a few team members spread into Kuwait and Egypt, but contributing in the integrated team)
Customer (Not Relevant: Primary customers are Government Bodies)
Size (Not Relevant: Requirement Complexity is used to determine effort for the requirements that are fulfilled for NPIM lifecycle phases by allocations from the resource pool based on required skill-set. Resources are available and shared across projects)
Organizational Structure (Not Relevant: All projects are done within the Operations Department by a combination of resources across the various verticals)
Type of Work: All projects follow the NPIM and develop Portal Solutions and e-Services |
| Sampling Factor Values: |
NPIM (Type of Work): All projects follow NPIM Methodology
Dummy (Type of Work): This is a dummy value added to meet SAS needs |
| Subgroups: |
NPIM Projects: Projects following Naseej Process Improvement Methodology
21 People, 3 Basic Units
– NPIM |