| Sampling Factors: |
Location (Not Relevant: All projects are run from Washington and have no effect on implementation as all are using the same org processes etc.)
Customer: EBSS and EGRANTS projects are for ETA; and OLMS project is for DOL
Size (Not Relevant: All projects are very similar in size, use the same processes and there is no effect on implementation)
Organizational Structure (Not Relevant: Organization is considered one organization and is not divided into business units etc.)
Type of Work (Not Relevant: Operations/maintenance/help desk, no effect on implementation.) |
| Sampling Factor Values: |
ETA (Customer): Customer for EBSS and EGRANTS
DOL (Customer): Customer for OLMS |
| Subgroups: |
ETA: Customer for EBSS and EGRANTS
20 People, 2 Basic Units
– ETA
DOL: Customer for OLMS
9 People, 1 Basic Units
– DOL |