| Sampling Factors: |
Location (Not Relevant: Not relevant since all projects are in Hong Kong)
Customer (Not Relevant: Not relevant since processes followed are independent of the customer type)
Size (Not Relevant: Processes followed do not depend on team size. Similar in size.)
Organizational Structure (Not Relevant: Processes followed do not depend on the org structure. All projects in the same OU department. Follow the same process)
Type of Work: Two types of work carried out in the OU and processes do depend on this |
| Sampling Factor Values: |
Dev (Type of Work): New development projects
main (Type of Work): maintenance projects |
| Subgroups: |
Dev: New / development projects
14 People, 4 Basic Units
– Dev
Maint: maintenance projects
4 People, 1 Basic Units
– main |