- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: All SAB IT projects are manged in one location : 17 Al-Shamiya – 71661 Kuwait)
Customer (Not Relevant: All SAB IT projects are internal for State Audit Bureau)
Size (Not Relevant: All projects have are Medium (from 6 to 12 months) size)
Organizational Structure: The sampled projects cover all IT Divisions: Project Development Division Technical Support Division Quality Auditing Division
Type of Work: The sampled projects cover : Software Development work System Engineering Development workSampling Factor Values: Project Development Division (Organizational Structure):
Technical Support Division (Organizational Structure):
Quality Auditing Division (Organizational Structure):
Software development project (Type of Work):
IT service development project (Type of Work):Subgroups: “Communication Improvement” Systems: Communication Improvement Systems include Web Portal, Web Site and E-Gate.
10 People, 1 Basic Units
– Quality Auditing Division
– Software development project
“Core Business Enabling” Systems.: Core Business Systems include business enabling systems such Audit systems and Business adaptive systems such as DMS and HR packages.
17 People, 1 Basic Units
– Software development project
– Project Development Division
IT Service Development projects: As managing overall IT service including service strategy, service design, service transition and service operation
12 People, 1 Basic Units
– Technical Support Division
– IT service development project