| Sampling Factors: |
Location (Not Relevant: All projects are in Shanghai.)
Customer (Not Relevant: There is no difference for different customers in their OSSP.)
Size (Not Relevant: All projects are the same size.)
Organizational Structure: There are two departments with different process in the OU.
Type of Work (Not Relevant: All projects are software development.) |
| Sampling Factor Values: |
ERP business unit (Organizational Structure): This department is responsible for development of ERP product.
O2O business unit (Organizational Structure): This department is responsible for development of O2O product. |
| Subgroups: |
ERP project: This type project is developed in ERP business unit.
50 People, 3 Basic Units
– ERP business unit
O2O project: This type project is developed in O2O business unit.
88 People, 3 Basic Units
– O2O business unit |