| Sampling Factors: |
Location (Not Relevant: All projects are located in a same office area)
Customer: There are two different customer types
Size (Not Relevant: Project size varies in a limited scope)
Organizational Structure (Not Relevant: Matrix management strategy is used)
Type of Work (Not Relevant: Only software development work is appraised) |
| Sampling Factor Values: |
Comm (Customer): Telecommunication customers
Railway (Customer): Railway customers |
| Subgroups: |
G1: Telecommunication related projects
15 People, 2 Basic Units
– Comm
G2: Railway related projects
21 People, 3 Basic Units
– Railway |