| Sampling Factors: |
Location (Not Relevant: All work is performed at Monterrey Central office)
Customer (Not Relevant: In house development)
Size (Not Relevant: Most of the projects are small projects)
Organizational Structure (Not Relevant: In the IT Direction there are two managements that develop software projects that are included in the appraisal: Web development management and Business application management. Both of them are in the IT Direction Head.)
Type of Work: There are two types of work that influence in the way that the processes are applied. Business applications are new software development projects to the core bank system using .NET technology and VSTS tools, while Web Development are enhancements to online banking services using web based development tools. |
| Sampling Factor Values: |
Business Applications (Type of Work): Software development for Banking Applications using .Net technologies
Web Development (Type of Work): Development of banking applications using WEB based technologies |
| Subgroups: |
Web Development Projects: Development of banking applications using WEB based technologies
4 People, 1 Basic Units
– Web Development
Business Application: Software development for Banking Applications using .Net technologies
6 People, 8 Basic Units
– Business Applications |