| Sampling Factors: |
Location: The projects are categorized as development on customer site and development on BayNexus site.
Customer (Not Relevant: There is no process distinctions made based on customers, they are from medical system)
Size (Not Relevant: All projects are small to medium scale, from 20 staff months to 30 staff months)
Organizational Structure (Not Relevant: Projects in team I & II are part of Software Division, they share same management team)
Type of Work (Not Relevant: All projects are MIS (management information system) related application development) |
| Sampling Factor Values: |
CUS (Location): The projects are development on customer”s site
BAY (Location): The projects are development on BayNexus”s site |
| Subgroups: |
Team I: This team develops software applications on customer”s site
9 People, 2 Basic Units
– CUS
Team II: This team develops software applications on the company”s site (BayNexus)
21 People, 5 Basic Units
– BAY |