- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: There is a single location) Customer (Not Relevant: There have been no customer specified requirements for the process to be followed)
Size (Not Relevant: There is no differentiation in the process due to size given the nature of the life cycles being followed)
Organizational Structure: There are different business units providing different services to customers
Type of Work: Different project types – development, service.
Sampling Factor Values: Software Development (Organizational Structure): Software Development unit Service Delivery (Organizational Structure): Service Delivery unit
Dev (Type of Work): Software development
Service Delivery (Type of Work): Service Implementation
Subgroups: Development: Software Development project
64 People, 3 Basic Units
– Software Development
– DevService: Service delivery
55 People, 2 Basic Units
– Service Delivery
– Service Delivery