| Sampling Factors: |
Location (Not Relevant: All the projects and products related work is done in the OU in Nanjing)
Customer: There are two client types in the OU, which have some special requirements for the procedures and templates used by the teams during their development work respectively.
Size (Not Relevant: The teams’ size is all about 6 persons, and the team size has no impact to the processes and procedures to be followed by the teams during the development.)
Organizational Structure (Not Relevant: The Business Unit is the major software product development body in the OU.)
Type of Work (Not Relevant: The OU only develops MIS application software products.) |
| Sampling Factor Values: |
Government (Customer): The government clients have some special requirements for the procedures and templates used by the teams during their development work.
Logistics (Customer): The logistics clients have some special requirements for the procedures and templates used by the teams during their development work as well. |
| Subgroups: |
Subgroup A: ClientType-Government
19 People, 4 Basic Units
– Government
Subgroup B: ClientType-Logistics
7 People, 1 Basic Units
– Logistics |