| Sampling Factors: |
Location (Not Relevant: No influence on the process implementation because all work is done in Beijing)
Customer: Guohua Group Customer, non- Guohua Group Customer
Size (Not Relevant: No influence on the process implementation, less than or equal to 15 persons)
Organizational Structure: Application Service Dept, ERP Service Dept, Technology Development Dept.
Type of Work (Not Relevant: No influence on the process implementation because all are software development) |
| Sampling Factor Values: |
Guohua (Customer): Guohua customer: Group-level electricity industry
Non-Guohua (Customer): Non-Guohua customer: Single and small electricity industry
APPS (Organizational Structure): Application Service Dept
ERP (Organizational Structure): ERP Service Dept
TD (Organizational Structure): Technology Development Dept. |
| Subgroups: |
SG1: Application Service Dept provides the software development for Guohua
75 People, 8 Basic Units
– Guohua
– APPS
SG2: ERP Service Dept. provides the softare development for Guohua
37 People, 7 Basic Units
– ERP
– Guohua
SG3: Technology Development Dept. provides the software development for single and small electricity industry
46 People, 9 Basic Units
– Non-Guohua
– TD |