| Sampling Factors: |
Location (Not Relevant: There is only one location)
Customer (Not Relevant: They work for the airline, there are no process distinctions made based on their customers.)
Size (Not Relevant: All project development projects have less than 15 employees, there are no process distinctions made based on the size of the project.)
Organizational Structure (Not Relevant: The organization structure is very simple, they share one management team, they use the same standard process, there are no process distinctions based on the organization structure.)
Type of Work: There are two types of work, one is the New project, the other is Maintenance project. There is some notable implementation of some process area between new projects and Maintenance projects, such as RD, TS, RSKM, VER, etc. |