| Sampling Factors: |
Location (Not Relevant: All the applications are developed at one location, i.e. Xiamen city only.)
Customer (Not Relevant: Work is not performed differently based on the customer served by that work. Most of the customers are commercial enterprises within the Tobacco industry.)
Size (Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Most of the projects in the company are small/medium size.)
Organizational Structure (Not Relevant: All software development work is performed in the Software Development Department, using the full range of organizational processes. Hence, the organizational structure does not influence process implementation.)
Type of Work: Work is performed diffidently based on the type of work. The projects are categorized into R&D Project and Maintenance Project. |
| Sampling Factor Values: |
R&D Project (Type of Work): To develop new application based on the customer needs which covers entire development lifecycle.
Maintenance Project (Type of Work): To develop application/service based on previous project change or upgrade that increases software capabilities beyond the original specifications |
| Subgroups: |
R&D Project: To develop new application based on the customer needs which covers entire development lifecycle.
15 People, 5 Basic Units
– R&D Project
Maintenance Project: To develop application/service based on previous project change or upgrade that increases software capabilities beyond the original specifications
5 People, 2 Basic Units
– Maintenance Project |