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Sampling Factors:
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Location (Not Relevant: The OU has only one location) Customer: The OU has two types of customers: External and Internal Size (Not Relevant: The OU has similar project size and the OSSP was defined as size-irrelevant) Organizational Structure (Not Relevant: The OU has only one development branch) Type of Work: There are two types of work in the OU: Contracted Development and Product Development |
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Sampling Factor Values:
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External (Customer): External Customer Internal (Customer): Internal Customer PD (Type of Work): Product Development CD (Type of Work): Contracted Development |
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Subgroups:
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SG1: Contracted Development External Projects
43 People, 4 Basic Units
– External
– CD SG2: Product Development Internal Projects
73 People, 6 Basic Units
– Internal
– PD
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