| Sampling Factors: |
Location (Not Relevant: the OU has only one location, in Beijing)
Customer: include general customers and special customers
Size (Not Relevant: the size of basic units does not affect the way works are performed, and vary in a limited scope)
Organizational Structure (Not Relevant: matrix management is used across the OU. Organizational Structure does not play an important role)
Type of Work: include product development and project implementation |
| Sampling Factor Values: |
General (Customer): Product for common customers
Special (Customer): Project for special customers
Product Development (Type of Work): General product development.
Project Implementation (Type of Work): Deploy project based on product. |
| Subgroups: |
SG1: Product development oriented to general customers.
21 People, 3 Basic Units
– General
– Product Development
SG2: Project implementation and deployment based on product oriented to special customers.
48 People, 5 Basic Units
– Project Implementation
– Special |