| Sampling Factors: |
Location (Not Relevant: No effect. Projects and support groups at the same location in Beijing)
Customer (Not Relevant: The products are developed as generic items. Currently no customer differentiation occurs)
Size (Not Relevant: No influence on the process implementation, all are small projects on the process implementation, less than or equal to 10 persons)
Organizational Structure (Not Relevant: All BUs are conducted under the same organizational structure (SSoftware Development Center).)
Type of Work: Mobile phone, Short message gateway |
| Sampling Factor Values: |
Mobile phone (Type of Work): Mobile phone client-side management applications
Gateway (Type of Work): Short message gateway upgrading platform |
| Subgroups: |
Mobile phone: Mobile phone client-side management applications
19 People, 3 Basic Units
– Mobile phone
Gateway: Short message gateway upgrading platform
7 People, 1 Basic Units
– Gateway |