| Sampling Factors: |
Location (Not Relevant: All the applications are developed at one location, i.e. Beijing city only.)
Customer (Not Relevant: Work is not performed differently based on the customer served by that work. Most of the customers are government organization and commercial enterprises.)
Size (Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Most of the projects in the company are small/medium size.)
Organizational Structure (Not Relevant: Work is not performed differently based on the organizational structure. All the R&D activities are conducted in the Unified Communication Business Department.)
Type of Work: Work is performed differently based on the type of the work. Most of the work could be categorized into: 1. Upgrade/Maintenance Project 2. New Development Project |
| Sampling Factor Values: |
Upgrade/Maintenance Project (Type of Work): To develop the project based on the existing system, to optimize part of functions so as to meet the new needs.
New Development Project (Type of Work): To develop the new project based on the needs from the customer |
| Subgroups: |
Upgrade/Maintenance Project: To develop the project based on the existing system, to optimize part of functions so as to meet the new needs
9 People, 2 Basic Units
– Upgrade/Maintenance Project
New Development Project: To develop the new project based on the needs from the customer
15 People, 3 Basic Units
– New Development Project |