| Sampling Factors: |
Location (Not Relevant: All projects located in the Guangzhou office)
Customer (Not Relevant: Product line development using internal marketing as customer)
Size (Not Relevant: All projects are of a similar size)
Organizational Structure (Not Relevant: All projects are within the Software Development Center under the same management structure)
Type of Work: A project can be either New Development or Maintenance |
| Sampling Factor Values: |
New Project (Type of Work): Product development for new customers
Maintenance (Type of Work): Functional enhancements to delivered products |
| Subgroups: |
New Project: Product development for new customers
29 People, 2 Basic Units
– New Project
Maintenance: Functional enhancements to delivered products.
26 People, 2 Basic Units
– Maintenance |