| Sampling Factors: |
Location (Not Relevant: the OU has only one location, in Beijing)
Customer: include internal customers and external customers
Size (Not Relevant: the sizes of basic units does not affect the way work is performed, and vary in a limited scope)
Organizational Structure (Not Relevant: OU use matrix management mode, and project members come from different department based on their roles)
Type of Work: include development and integration |
| Sampling Factor Values: |
Internal (Customer): Customer from the company
External (Customer): Customer from outside of the company
Development (Type of Work): Development projects
Integration (Type of Work): Integration projects |
| Subgroups: |
SG1: development projects oriented internal customers.
98 People, 19 Basic Units
– Internal
– Development
SG2: integrated projects oriented external customers
49 People, 14 Basic Units
– Integration
– External |