| Sampling Factors: |
Location (Not Relevant: Only one location – Beijing.)
Customer (Not Relevant: Although the customers are in various industries, the OU provides same set of archive digitalization products and services for different customers without discrimination.)
Size: Projects (refer to “Type of Work”) of the OU are divided into 2 categories by size as a factor of project management. Small-size projects follow simplified processes according to the tailoring guidelines of the OSSP.
Organizational Structure (Not Relevant: The OU is physically one development division of the organization with several function-based virtual teams inside. People of the OU distributed in different development projects dynamically.)
Type of Work (Not Relevant: Generally, development works organized and managed as projects, also some urgent defect-fix or enhancement to existing system. Bug-fix will not be included because it follows a very simple process, thus is less meaningful for the process improvement.) |
| Sampling Factor Values: |
Large (Size): Project Effort > 30MM
Small (Size): Project Effort < 30=””> |
| Subgroups: |
SG1: System Development Project, Large
20 People, 2 Basic Units
– Large
SG2: System Development Project, Small
31 People, 5 Basic Units
– Small |