| Sampling Factors: |
Location (Not Relevant: No effect. Projects and support groups at same location in Beijing)
Customer (Not Relevant: The products are developed as generic items. Currently no customer differentiation occurs.)
Size (Not Relevant: All small sized projects and no process differentiation occurs on the basis of size)
Organizational Structure (Not Relevant: All projects are conducted within the one department (Software Development Department). There is no impact from organisational structure on project differentiation)
Type of Work: New Development and Enhancement system |
| Sampling Factor Values: |
New Development (Type of Work): New Development system
Enhancement (Type of Work): Enhancement system |
| Subgroups: |
New Development: New Development system
8 People, 2 Basic Units
– New Development
Enhancement: Enhancement system
4 People, 1 Basic Units
– Enhancement |