| Sampling Factors: |
Location (Not Relevant: All the applications are developed at one location, i.e. Beijing city only.)
Customer (Not Relevant: Work is not performed differently based on the customer served by that work. Most of the customers are government organizations)
Size (Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Most of the projects in the company are small/medium size)
Organizational Structure (Not Relevant: Work is not performed differently based on the organizational structure. All software development work is performed in the Technology R & D Department.)
Type of Work: Work is performed differently based on the type of work, the work could be categorized into New Project Development and Maintenance Project Development. |
| Sampling Factor Values: |
New Project Development (Type of Work): To develop a new project from scratch based on the customer needs
Maintenance Project Development (Type of Work): To maintain the existing system by optimizing or adding some functions inside to meet the customer needs |
| Subgroups: |
New Project Development: To develop a new project from scratch based on the customer needs
21 People, 5 Basic Units
– New Project Development
Maintenance Project Development: To maintain the existing system by optimizing or adding some functions inside to meet the customer needs
12 People, 3 Basic Units
– Maintenance Project Development |