| Sampling Factors: |
Location (Not Relevant: Only one location (Beijing).)
Customer (Not Relevant: All customers are same category in transportation industries (China Railway, and its branches). The OU perform same types of work using same process set for all customers.)
Size: Almost all development projects (refer to “Type of Work”) are moderate size. Large-size project is very few. Process tailoring may vary because of the project size. Large-size project will not be included because it is very few and the company’s policy encourages few large-size project as possible.
Organizational Structure: Several different development divisions in the organizational structure that may cause different process implementation.
Type of Work: Generally, software development works organized and managed as project. Also some urgent defect-fix for existing software system. Patch will not be included because it follows a simple process of bug-fix, thus is less meaningful for the process improvement. |
| Sampling Factor Values: |
Large (Size): Effort > 80MM
Moderate (Size): Effort between 20MM – 80MM
R&D Center (Organizational Structure): Technical solution selection, fundamental development framework, development platform, component library, and technical support.
Passenger Car & Locomotive Division (Organizational Structure): passenger cars and locomotive related software system planning, design, development, and customer service.
Truck Division (Organizational Structure): Truck-related software system planning, design, development, and customer service.
Development Project (Type of Work): To create a new software system or an enhanced version of existing software system
Patch (Type of Work): To fix defects of running software system |
| Subgroups: |
SG1: R&D Center, Moderate, Development Project
46 People, 3 Basic Units
– Moderate
– R&D Center
– Development Project
SG2: Passenger Car & Locomotive Division, Moderate, Development Project
26 People, 3 Basic Units
– Development Project
– Passenger Car & Locomotive Division
– Moderate
SG3: Truck Division, Moderate, Development Project
32 People, 2 Basic Units
– Moderate
– Truck Division
– Development Project |