| Sampling Factors: |
Location (Not Relevant: Not Relevant because all staff within ou in one location)
Customer: External and Internal clients. All clients are external
Size (Not Relevant: All similar size of project)
Organizational Structure (Not Relevant: All reporting to same management)
Type of Work (Not Relevant: Similar process for all type of work) |
| Sampling Factor Values: |
External (Customer): External Software Development
Null (Customer): No other type of customer except external since no internal projects ongoing |
| Subgroups: |
External -New Developments: Software Development
35 People, 5 Basic Units
– External |