| Sampling Factors: |
Location (Not Relevant: All departments of organizational unit are located in one office. There is only one service location.)
Customer (Not Relevant: All customers are from education industry.)
Size (Not Relevant: All project sizes is between 10 to 20 people. The organization assumes that all project sizes are same.)
Organizational Structure (Not Relevant: There are three departments under the organizational unit. The three department work together and jointly deliver software implementation services to customers.)
Type of Work (Not Relevant: All projects are software implementation service projects.)
Type of Implementation: There are two type of projects. One is project implementation. Another one is product development. |
| Sampling Factor Values: |
Project Implementation (Type of Implementation): Deliver software implementation services for contract commercial customers based on project requirements.
Product Development (Type of Implementation): Project requirements are established by internal and based the company business perspective. |
| Subgroups: |
Project Implementation: Deliver software implementation services for contract commercial customers based on project requirements.
37 People, 3 Basic Units
– Project Implementation
Product Development: Project requirements are established by internal and based the company business perspective.
72 People, 5 Basic Units
– Product Development |