| Sampling Factors: |
Location (Not Relevant: Organization unit is operational from one location at Beijing, China only and hence not considered to be relevant for sampling.)
Customer: The OU has two basic types of customer: Internal customers and external customer projects. Feasibility analysis of the products for internal customers is needed; work related to pre-sales are needed for external customers. The processes of Internal customer projects are different with those of external customers’ projects. The processes of RD, REQM and VAL might be differed.
Size (Not Relevant: No differences in project size, because projects use the same processes whatever the size of the application.)
Organizational Structure (Not Relevant: All projects are within Research and development department, working according to same process. These Projects share same support functions, and hence not considered to be relevant for sampling.)
Type of Work (Not Relevant: All projects share same management team and support functions, and hence not considered to be relevant for sampling.) |