| Sampling Factors: |
Location (Not Relevant: Not relevant. Single location is in scope)
Customer: There are two type of customers – Financial & Insurance and Other Commercial Enterprise customers and this has an impact on the implementation of processes.
Size (Not Relevant: Not relevant. All projects are medium sized projects)
Organizational Structure (Not Relevant: Not relevant. All projects are within the R&D department)
Type of Work (Not Relevant: Not relevant. The OU does work relating to the core invoicing platform) |
| Sampling Factor Values: |
G1: Banking&Insurance (Customer): Banking and Insurance Customers
G2: Other Enterprises (Customer): Other Enterprises customers |
| Subgroups: |
G1: Banking & Insurance Customers: Banking and Finance Customers
22 People, 2 Basic Units
– G1: Banking&Insurance
G2: Other Enterprises: Other enterprise customers
9 People, 1 Basic Units
– G2: Other Enterprises |