| Sampling Factors: |
Location (Not Relevant: All the work is done in the OU in Beijing.)
Customer: There are two client types, education and government, in the OU, which have some special requirements for the procedures and templates used by the teams during their development work respectively.
Size (Not Relevant: The teams’ size is all about 9 persons, and the team size has no impact to the processes and procedures to be followed by the teams during the development.)
Organizational Structure (Not Relevant: Research and Development Center (R&D Center) is the major software product development body in the OU.)
Type of Work (Not Relevant: The OU only develops software products.) |
| Sampling Factor Values: |
Education (Customer): The education clients have some special requirements for the procedures and templates used by the teams during their development work.
Government (Customer): The government clients have some special requirements for the procedures and templates used by the teams during their development work as well. |
| Subgroups: |
Subgroup A: ClientType-Education
24 People, 3 Basic Units
– Education
Subgroup B: ClientType-Government
14 People, 2 Basic Units
– Government |