| Sampling Factors: |
Location (Not Relevant: Not relevant. All projects are developed in same place, Beijing.)
Customer (Not Relevant: Not relevant. The organization has several kinds of customers, the banks, the electric power and the telecom companies etc. However the development process implementation is the same regardless of the type of customers.)
Size (Not Relevant: Not relevant. The size of projects in the organization are similar, and the process implementation in all projects in the organization are almost the same.)
Organizational Structure (Not Relevant: Not Relevant. The organization has a unified structure and no notable difference in process implementation.)
Type of Work: Relevant. There are two types of work, the product maintenance projects and the product customization/system integration projects. The process implementation has some difference. |
| Sampling Factor Values: |
updt (Type of Work): The product development and upgrade projects.
cust (Type of Work): The projects that customize the product for customers and integrate the log monitoring systems for customers. |
| Subgroups: |
sg_updt: The subgroup that conducts product development and upgrade.
15 People, 1 Basic Units
– updt
sg_cust: The subgroup that conducts customization and integration projects for customers.
31 People, 3 Basic Units
– cust |