- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Only one location – Kunming
The technical center was transferred from Beijing to Kunming, working at the customer site.)Customer (Not Relevant: The OU’s products are all data warehouse and data analysis related applications. Although customers of the organization distributed in several industries, the OU develops and deliveries same set of products or partly customized products using same set of processes to all customers.)
Size (Not Relevant: Project size does not significantly influence process implementation in the OU and is not considered a management factor.)
Organizational Structure: (1) Product R&D Department
(2) Project Implementation DepartmentType of Work (Not Relevant: Generally, software development works organized and managed as projects. Also some urgent defect-fix or enhancement to existing software product.
Maintenance will not be included because it follows a very simple process, thus is less meaningful for the process improvement.)
Sampling Factor Values: Product Project (Organizational Structure): Product Project Customized project (Organizational Structure): Customized project
Subgroups: SG1: Product Project
15 People, 2 Basic Units
– Product ProjectSG2: Customized project
35 People, 5 Basic Units
– Customized project