| Sampling Factors: |
Location (Not Relevant: All the applications are developed at one location, i.e. Beijing City only.)
Customer (Not Relevant: Work is not performed differently based on the customer served by that work. Most of the customers are the bank/financial institutions.)
Size (Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Most of the projects are small/medium size project.)
Organizational Structure (Not Relevant: All software development work is performed in the Technology Department using the full range of organizational processes. Hence, the organizational structure does not influence process implementation)
Type of Work: Work is performed differently based on the type of work. The work could be catogrized into Internal Product Development and External Customer Project. Requirement development and validation is different based on type of work. |
| Sampling Factor Values: |
Internal Product Development (Type of Work): Internal R&D Product based on the research of the market and general user needs
External Customer Project (Type of Work): Projects are developed for external customers based on the specific needs from them |
| Subgroups: |
Internal Product Development: Internal R&D Product based on the research of the market and general user needs
17 People, 2 Basic Units
– Internal Product Development
External Customer Project: Projects are developed for external customers based on the specific needs from them
25 People, 2 Basic Units
– External Customer Project |