| Sampling Factors: |
Location (Not Relevant: OU performs all its activities from Guangzhou location. Few projects/activities executed at client location are not part of OU. Hence this was not considered as critical factor.)
Customer: OU caters to requirements from government and enterprise (private) customers both. This may likely have a bearing on process performance.
Size (Not Relevant: There is no significant variation in sizing of the projects that result in different process performance. Hence size was not observed to be a critical factor.)
Organizational Structure (Not Relevant: Project managers and other participants follow the same standard process and report to same senior management. The organizational structure does not drive a different process to be followed.)
Type of Work (Not Relevant: OU has all projects with a similar development lifecycle. Hence this was not considered as a sampling factor.) |
| Sampling Factor Values: |
Government (Customer): These includes projects executed for government as customer
Enterprise (Customer): These includes projects executed for private enterprises |
| Subgroups: |
G1: These includes goverment projects
32 People, 4 Basic Units
– Government
G2: These includes projects executed for enterprise customer
19 People, 3 Basic Units
– Enterprise |