| Sampling Factors: |
Location (Not Relevant: The OU is located at the city of Guadalajara (in the state of Jalisco, Mexico).)
Customer: According to the destination of the product, customers can be classified as: (1) Internal; (2) External.
Size (Not Relevant: All project teams are small since the company is a small company. Large projects are managed through iterations, therefore all projects are managed as iterative regardless project size.)
Organizational Structure (Not Relevant: All software development projects are under the supervision of the COO.)
Type of Work (Not Relevant: The only work performed by the organizational unit is software development.) |
| Sampling Factor Values: |
Internal (Customer): Development of COTS software products.
External (Customer): Custom-made software development for external customers. |
| Subgroups: |
Internal projects: Internal projects (development of COTS products).
4 People, 1 Basic Units
– Internal
External projects: External projects (development of custom-made software).
16 People, 3 Basic Units
– External |