| Sampling Factors: |
Location (Not Relevant: OU is located in Jinhua, P.R.China and work is performed in the same location)
Customer (Not Relevant: OU provide services for in-house business and operation and all works are performed in the same way)
Size (Not Relevant: Work is not performed differently upon size of projects and support functions.)
Organizational Structure (Not Relevant: OU is structured based on professionals (e.g. PM, Development, Testing) and support functions (e.g. CM, QA) and work as a team.)
Type of Work: OU is software development organization and working on (1) Cloud computing system (2) e-trading system development and enhancement |