| Sampling Factors: |
Location (Not Relevant: all work is performed at a single location)
Customer (Not Relevant: products are “off the shelf” software packages sold to multiple customers with no product differentiation)
Size (Not Relevant: all current projects are in the same size range)
Organizational Structure (Not Relevant: all projects and support functions are part of a single engineering group)
Type of Work: process implementation may be influenced by the type of work (development vs. maintenance) |
| Sampling Factor Values: |
product enhancement (Type of Work): development of new functionality that is incorporated into existing software products
product maintenance (Type of Work): maintenance of existing products (currently no maintenance projects exist) |
| Subgroups: |
Product Enhancement Projects: projects that extend current software products by adding new functionality
29 People, 4 Basic Units
– product enhancement |