| Sampling Factors: |
Location (Not Relevant: All projects are managed the same in all locations)
Customer (Not Relevant: All customers are managed the same)
Size (Not Relevant: All projects are about the same size)
Organizational Structure (Not Relevant: All projects are within one organization)
Type of Work: All projects are implementation projects customizing a platform based on customer requirements, then deploying the platform to the customer. |
| Sampling Factor Values: |
Implementation project (Type of Work): Customizing and deploying
Other project (Type of Work): Non implementation project |
| Subgroups: |
Implementation projects: All projects follow the same standard service process
17 People, 5 Basic Units
– Implementation project |