| Sampling Factors: |
Location (Not Relevant: The OU has only one site)
Customer: Large customers and small customers
Size (Not Relevant: Same process for all sizes, no differences in size)
Organizational Structure (Not Relevant: All projects in same department structure, working according to same process)
Type of Work (Not Relevant: Same process for all types of work) |
| Sampling Factor Values: |
Large customer (Customer): Projects for large customers (e.g. government, large companies)
Small Customer (Customer): Projects for small customers |
| Subgroups: |
Large Customer: Projects for large customers (e.g. government, large companies)
14 People, 2 Basic Units
– Large customer |