| Sampling Factors: |
Location (Not Relevant: This factor is not applicable because there is no tailoring specific to either location (Monterrey and Mexico City) that affects the implementation of the processes.)
Customer (Not Relevant: This factor is not relevant because they have only external customers.)
Size (Not Relevant: This factor is not applicable all the projects have similar sizes.)
Organizational Structure (Not Relevant: This factor is not applicable because all projects belong to “QA Factory & Process Consultancy Area”.)
Type of Work: This factor is relevant. They have QA (testing) Projects and Business Process Consultancy Projects. They have tailoring affecting the implementation of the processes by type of work. |
| Sampling Factor Values: |
QA (Type of Work): Quality assurance services and software testing projects (functional, performance and vulnerability tests)
CONSULTANCY (Type of Work): Business process consultancy services (application of IT industry best practices according to the clients need). |
| Subgroups: |
QA Projects: Verification and validation projects
34 People, 6 Basic Units
– QA
Consultancy Projects: Business process consultancy projects
5 People, 1 Basic Units
– CONSULTANCY |