| Sampling Factors: |
Location (Not Relevant: All projects develop in the same location)
Customer (Not Relevant: All are external and differenct customers e.g the National Housing Authority and the Airport Rail Link. Thus making it difficult to group Customers and use as a sampling factor also the internal project implementation is based on the Innobiz process asset library and not the customers.)
Size: 2 types of Development Size
Organizational Structure (Not Relevant: All projects develop under the same organization structure)
Type of Work: There are 4 key types of work;
Service Size: 2 types of Service Size |
| Sampling Factor Values: |
Dev-Large (Size): Budget is greater than 5 million baht and timeline is more than 12 months
Dev-Small (Size): Budget is less than 5 million baht or timeline is less than 12 months
New Development (Type of Work): New BI system development
Enhancement (Type of Work): Enhance the existing BI system
Customer Request (Type of Work): Customer Request either a new or change to existing reports
Support (Type of Work): Provide operational support to existing BI
Svc-Large (Service Size): More than one on-site support staff
Svc-Small (Service Size): Only one on-site support staff |
| Subgroups: |
Large Enhancement: BI Enhancement project which the scope is large
3 People, 1 Basic Units
– Dev-Large
– Enhancement
Small Development: New BI Development project which the scope is small
2 People, 1 Basic Units
– New Development
– Dev-Small
Large Customer Request: Customer Request Project which the scope is large
2 People, 1 Basic Units
– Svc-Large
– Customer Request
Small Support: Support project which the scope is small
3 People, 3 Basic Units
– Support
– Svc-Small |