| Sampling Factors: |
Location (Not Relevant: Both the OU projects and support functions are operating from only one location)
Customer (Not Relevant: The product is for internal use and the running external project is for a federal customer. The process is not varying across a customer)
Size (Not Relevant: Bothe projects and support functions are of small in nature)
Organizational Structure (Not Relevant: Organization is having a flat structure with both Program / Project managers report to Senior management.)
Type of Work: There are 2 types of projects at CALNET. The process followed slightly varies based on type of project |
| Sampling Factor Values: |
PROD (Type of Work): Product projects at CALNET
SERV (Type of Work): IT service projects at CALNET |
| Subgroups: |
CALNETPROD: Product development and management projects at CALNET
5 People, 1 Basic Units
– PROD
CALNETSERV: IT service projects to federal customers at CALNET
4 People, 1 Basic Units
– SERV |