| Sampling Factors: |
Location (Not Relevant: OU includes projects managed from one location (Pune, India).)
Customer (Not Relevant: Single interim customer (Capita UK) through which the end customers are serviced)
Size (Not Relevant: No specific influence of size of projects)
Organizational Structure (Not Relevant: Flat and small organization; All projects report to centre head)
Type of Work: Processes and baselines are different for different types of Work |
| Sampling Factor Values: |
ST/RT (Type of Work): System and regression testing projects
SIT/JSIT (Type of Work): System Integration related projects
UAT/BAT (Type of Work): Acceptance Test projects |
| Subgroups: |
ST/RT: System and regression testing projects
26 People, 2 Basic Units
– ST/RT
SIT/JSIT: System Integration related activities including Joint System Testing projects
16 People, 2 Basic Units
– SIT/JSIT
UAT/BAT: Acceptance Test projects
17 People, 2 Basic Units
– UAT/BAT |