| Sampling Factors: |
Location (Not Relevant: Single location)
Customer (Not Relevant: The same process is followed for each customer; none of the customers has any specific requirements for the process or life cycle to be followed.)
Size (Not Relevant: The projects are of a similar size; thus there has not been any differentiation in the process based on size)
Organizational Structure (Not Relevant: This is one group within the organization and everyone follows the same process)
Type of Work: There are different types of projects: Document Management System, Banking Automation Solution, Record Management System |
| Sampling Factor Values: |
DMS (Type of Work): Document Management System
BAS (Type of Work): Banking Automation Solution
RMS (Type of Work): Record Management System |
| Subgroups: |
DMS: Document Management System
74 People, 8 Basic Units
– DMS
BAS: Banking Automation Solution
14 People, 2 Basic Units
– BAS
RMS: Record Management System
13 People, 2 Basic Units
– RMS |